Furniture Retail Case Studies

Wonder publishes furniture retail case studies that show how store teams use Wonder on the floor and online. Some stories center on Wonder App training and SPIFs. Others cover Bricks & Clicks, Shopify catalog sync, and published pricing. Because the work happens in real showrooms, we keep the writing concrete and close to what owners and associates actually say.

Featured furniture retail case studies

Hardware Hank (In-Store Digital Kiosk)

In 2019, Hardware Hank in Warren, MN made furniture its #1 dollar department with an endless aisle kiosk and fewer than 20 pieces on the floor. The kiosk behind it paid for itself in the first 3 months.

Tim Finseth helps a shopper browse loveseats on an endless aisle kiosk beside brown recliners and a sofa
Tim Finseth walks a guest through loveseats on the kiosk at Hardware Hank (2019).

Read the Hardware Hank case study for the full story, quotes, and the endless aisle kiosk results.

Royal Furniture (Wonder App)

Across 26 stores, Royal Furniture used Wonder App training, quizzes, and gift-card rewards to lift average order value. As a result, the public video and write-up walk through what changed on the floor without inventing extra pilots or hold-back metrics.

Furniture retail case studies: clean showroom living room with beige sectional and wood coffee table
Clean showroom vignette from the Wonder results library.

Read the Royal Furniture case study for the full story, quotes, and the public Wonder App video.

Why furniture retail case studies matter

Independent and multi-store furniture retailers face thinner walk-in traffic and higher expectations per ticket. In other words, every associate conversation has to carry more product knowledge, and every website visit has to show a real price. For example, Royal Furniture leaned on short mobile modules and SPIFs so the carrot stayed visible between shifts.

After those stories, many retailers ask what Wonder looks like for their own floor and site. Finally, if you want the same playbook for your stores, talk with us or browse how Wonder supports retailers and frontline enablement.

Explore Wonder for your stores

See Wonder for retailers, learn about sales enablement and e-commerce connectors, or contact Wonder to talk through a rollout.